Returns & Refunds

Returns & Exchanges

Due to the nature of our products and international shipping costs, returns are only accepted for items that are defective, damaged, or incorrect.

If your order arrives damaged or does not match what you purchased, please contact us within 7 days of delivery and we will work with you to resolve the issue promptly through a replacement or refund.

Thank you for shopping with PawWell Co — dedicated to happy pets and satisfied customers!