Terms & Conditions

PawWell Co – Terms & Conditions

Last Updated: October 2025

Welcome to PawWell Co! By accessing or making a purchase from our website, you agree to the following Terms and Conditions. Please read them carefully before using our site.

1. General Information

PawWell Co (“we,” “us,” “our”) operates as an online retailer specializing in pet products, accessories, and lifestyle items for pets and pet owners.

We do not sell animals, veterinary medicine, or prescription pet supplies. All products are intended for legal, responsible, everyday pet care and enrichment.

By using our site, you confirm that you are at least the legal age of majority in your region.

2. Use of Website

You agree to use this website only for lawful purposes and in compliance with all applicable local, provincial, state, and federal laws.

You must not:

  • Introduce harmful software (viruses, trojans, malware, etc.)

  • Attempt to gain unauthorized access to our website, data, or systems

  • Use our products for illegal purposes or promote harmful behavior toward animals

3. Product Information

We make every effort to display accurate product descriptions, images, and pricing. Occasionally, errors may occur. PawWell Co reserves the right to:

  • Correct errors or inaccuracies without prior notice

  • Modify or discontinue products at any time

  • Limit quantities or refuse orders at our discretion

All product images and descriptions are for informational purposes only.

4. Pricing & Payments

All prices are listed in CAD (Canadian Dollars) unless stated otherwise.

We accept major secure payment methods through our checkout.

PawWell Co reserves the right to change pricing or promotional offers at any time without notice.

5. Shipping & Delivery

Delivery times are estimates and may vary depending on carrier and location.
Once shipped, PawWell Co is not responsible for delays caused by:

  • Postal or courier issues

  • Weather conditions

  • Customs processing or border delays

See our Shipping Policy for more details.

6. Returns, Refunds & Exchanges

We offer returns for defective or incorrect items.
To be eligible, you must contact us within 30 days of receiving your order.

Items must be:

  • Unused

  • In original packaging

  • Accompanied by proof of purchase

We do not accept returns for damage due to misuse, pet wear/chewing, or normal product use.

7. Intellectual Property

All content on this website—including logos, text, graphics, and product images—is the property of PawWell Co and protected under copyright and trademark laws.

No content may be copied, distributed, or reproduced without written consent.

8. Limitation of Liability

PawWell Co is not liable for indirect, incidental, or consequential damages arising from product use or website access.

All products should be used responsibly and supervised where appropriate. We make no guarantees beyond product descriptions.

9. Privacy

We value your privacy and treat personal data according to our Privacy Policy.

By using our site, you consent to the collection and use of information as outlined there.

10. Changes to Terms

We may update these Terms & Conditions at any time.
Continued use of the website after updates means you accept the revised terms.

11. Contact Us

If you have any questions regarding these Terms & Conditions, contact us:

📧 pawwellco00@gmail.com
🌐 www.pawwell.ca

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